Piano Play Privacy Policy

Last updated: November 2025

Piano Play (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What we collect

We may collect your:

• Name

• Email address

• Phone number

• Child’s first name

This information is collected through our online forms, including Meta ads (Facebook/Instagram) and lead forms and booking tools such as OnceHub.

2. How we use your information

We use your information to:

• Contact you about your child’s free trial lesson or ongoing lesson times

• Send helpful updates and resources related to learning piano

• Occasionally send news or offers from Piano Play

You can unsubscribe from our emails at any time by clicking the unsubscribe link or contacting us directly.

3. How we share your information

We do not sell, rent, or share your personal information with anyone outside Piano Play.
Your details are used only for the purposes listed above.

4. Storage and security

Your data may be stored securely in cloud-based systems we use to run Piano Play (such as Keap and OnceHub). We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access in line with the Australian Privacy Principles.

5. Access and correction

You can request access to, or correction of, your personal information at any time by contacting us at:
📧 hello@pianoplayonline.com

6. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Thank you!